Annotation of embedaddon/sudo/doc/TROUBLESHOOTING, revision 1.1.1.3

1.1       misho       1: Troubleshooting tips and FAQ for Sudo
                      2: =====================================
                      3: 
                      4: Q) When I run configure, it says "C compiler cannot create executables".
                      5: A) This usually means you either don't have a working compiler.  This
                      6:    could be due to the lack of a license or that some component of the
                      7:    compiler suite could not be found.  Check config.log for clues as
                      8:    to why this is happening.  On many systems, compiler components live
                      9:    in /usr/ccs/bin which may not be in your PATH environment variable.
                     10: 
                     11: Q) When I run configure, it says "sudo requires the 'ar' utility to build".
                     12: A) As part of the build process, sudo creates a temporary library containing
                     13:    objects that are shared amongst the different sudo executables.
                     14:    On Unix systems, the "ar" utility is used to do this.  This error
                     15:    indicates that "ar" is missing on your system.  On Solaris systems,
                     16:    you may need to install the SUNWbtool package.  On other systems
                     17:    "ar" may be included in the GNU binutils package.
                     18: 
1.1.1.2   misho      19: Q) Sudo compiles and installs OK but when I try to run it I get:
                     20:    /usr/local/bin/sudo must be owned by uid 0 and have the setuid bit set
                     21: A) Sudo must be setuid root to do its work.  Either /usr/local/bin/sudo
                     22:    is not owned by uid 0 or the setuid bit is not set.  This should have
                     23:    been done for you by "make install" but you can fix it manually by
                     24:    running the following as root:
                     25:     # chown root /usr/local/bin/sudo; chmod 4111 /usr/local/bin/sudo
                     26: 
                     27: Q) Sudo compiles and installs OK but when I try to run it I get:
                     28:     effective uid is not 0, is /usr/local/bin/sudo on a file system with the
                     29:     'nosuid' option set or an NFS file system without root privileges?
                     30: A) The owner and permissions on the sudo binary appear to be OK but when
                     31:    sudo ran, the setuid bit did not have an effect.  There are two common
                     32:    causes for this.  The first is that the file system the sudo binary
                     33:    is located on is mounted with the 'nosuid' mount option, which disables
                     34:    setuid binaries.  The other is that sudo is installed on an NFS-mounted
                     35:    file system that is exported without root privileges.  By default, NFS
                     36:    file systems are exported with uid 0 mapped to a non-privileged uid
                     37:    (usually -2).
                     38: 
                     39: You need to do something like
1.1       misho      40:    `chmod 4111 /usr/local/bin/sudo'.  Also, the file system sudo resides
                     41:    on must *not* be mounted (or exported) with the nosuid option or sudo
                     42:    will not be able to work.  Another possibility is you may have '.' in
                     43:    your $PATH before the directory containing sudo.  If you are going
                     44:    to have '.' in your path you should make sure it is at the end.
                     45: 
                     46: Q) Sudo never gives me a chance to enter a password using PAM, it just
                     47:    says 'Sorry, try again.' three times and exits.
                     48: A) You didn't setup PAM to work with sudo.  On RedHat Linux or Fedora
                     49:    Core this generally means installing sample.pam as /etc/pam.d/sudo.
                     50:    See the sample.pam file for hints on what to use for other Linux
                     51:    systems.
                     52: 
                     53: Q) Sudo says 'Account expired or PAM config lacks an "account"
                     54:    section for sudo, contact your system administrator' and exits
                     55:    but I know my account has not expired.
                     56: A) Your PAM config lacks an "account" specification.  On Linux this
                     57:    usually means you are missing a line like:
                     58:        account    required    pam_unix.so
                     59:    in /etc/pam.d/sudo.
                     60: 
                     61: Q) Sudo is setup to log via syslog(3) but I'm not getting any log
                     62:    messages.
                     63: A) Make sure you have an entry in your syslog.conf file to save
                     64:    the sudo messages (see the sample.syslog.conf file).  The default
                     65:    log facility is authpriv (changeable via configure or in sudoers).
                     66:    Don't forget to send a SIGHUP to your syslogd so that it re-reads
                     67:    its conf file.  Also, remember that syslogd does *not* create
                     68:    log files, you need to create the file before syslogd will log
                     69:    to it (ie: touch /var/log/sudo).
1.1.1.3 ! misho      70:    Note:  the facility (e.g. "auth.debug") must be separated from the
1.1       misho      71:          destination (e.g. "/var/log/auth" or "@loghost") by
                     72:          tabs, *not* spaces.  This is a common error.
                     73: 
                     74: Q) When sudo asks me for my password it never accepts what I enter even
                     75:    though I know I entered my password correctly.
                     76: A) If you are not using pam and your system uses shadow passwords,
                     77:    it is possible that sudo didn't properly detect that shadow
                     78:    passwords are in use.  Take a look at the generated config.h
                     79:    file and verify that the C function used for shadow password
                     80:    look ups was detected.  For instance, for SVR4-style shadow
                     81:    passwords, HAVE_GETSPNAM should be defined (you can search for
                     82:    the string "shadow passwords" in config.h with your editor).
                     83:    Note that there is no define for 4.4BSD-based shadow passwords
                     84:    since that just uses the standard getpw* routines.
                     85: 
                     86: Q) Can sudo use the ssh agent for authentication instead of asking
                     87:    for the user's Unix password?
                     88: A) Not directly, but you can use a PAM module like pam_ssh_agent_auth
                     89:    or pam_ssh for this purpose.
                     90: 
                     91: Q) I don't want the sudoers file in /etc, how can I specify where it
                     92:    should go?
                     93: A) Use the --sysconfdir option to configure.  Ie:
                     94:    configure --sysconfdir=/dir/you/want/sudoers/in
                     95: 
                     96: Q) Can I put the sudoers file in NIS/NIS+ or do I have to have a
                     97:    copy on each machine?
                     98: A) There is no support for making an NIS/NIS+ map/table out of
                     99:    the sudoers file at this time.  You can distribute the sudoers
                    100:    file via rsync or rdist.  It is also possible to NFS-mount the
                    101:    sudoers file.  If you use LDAP at your site you may be interested
                    102:    in sudo's LDAP sudoers support, see the README.LDAP file and the
                    103:    sudoers.ldap manual.
                    104: 
                    105: Q) I don't run sendmail on my machine.  Does this mean that I cannot
                    106:    use sudo?
                    107: A) No, you just need to disable mailing with a line like:
                    108:        Defaults !mailerpath
                    109:    in your sudoers file or run configure with the --without-sendmail
                    110:    option.
                    111: 
                    112: Q) When I run visudo it uses vi as the editor and I hate vi.  How
                    113:    can I make it use another editor?
                    114: A) You can specify the editor to use in visudo in the sudoers file.
                    115:    See the "editor" and "env_editor" entries in the sudoers manual.
                    116:    The defaults can also be set at configure time using the
                    117:    --with-editor and --with-env-editor configure options.
                    118: 
                    119: Q) Sudo appears to be removing some variables from my environment, why?
                    120: A) Sudo removes the following "dangerous" environment variables
                    121:    to guard against shared library spoofing, shell voodoo, and
                    122:    kerberos server spoofing.
                    123:      IFS
                    124:      LOCALDOMAIN
                    125:      RES_OPTIONS
                    126:      HOSTALIASES
                    127:      NLSPATH
                    128:      PATH_LOCALE
                    129:      TERMINFO
                    130:      TERMINFO_DIRS
                    131:      TERMPATH
                    132:      TERMCAP
                    133:      ENV
                    134:      BASH_ENV
                    135:      LC_ (if it contains a '/' or '%')
                    136:      LANG (if it contains a '/' or '%')
                    137:      LANGUAGE (if it contains a '/' or '%')
                    138:      LD_*
                    139:      _RLD_*
                    140:      SHLIB_PATH (HP-UX only)
                    141:      LIBPATH (AIX only)
                    142:      KRB5_CONFIG (kerb5 only)
                    143:      VAR_ACE (SecurID only)
                    144:      USR_ACE (SecurID only)
                    145:      DLC_ACE (SecurID only)
                    146: 
                    147: Q) How can I keep sudo from asking for a password?
                    148: A) To specify this on a per-user (and per-command) basis, use the
                    149:    'NOPASSWD' tag right before the command list in sudoers.  See
                    150:    the sudoers man page and sample.sudoers for details.  To disable
                    151:    passwords completely, add !authenticate" to the Defaults line
                    152:    in /etc/sudoers.  You can also turn off authentication on a
                    153:    per-user or per-host basis using a user or host-specific Defaults
                    154:    entry in sudoers.  To hard-code the global default, you can
                    155:    configure with the --without-passwd option.
                    156: 
                    157: Q) When I run configure, it dies with the following error:
                    158:    "no acceptable cc found in $PATH".
                    159: A) /usr/ucb/cc was the only C compiler that configure could find.
                    160:    You need to tell configure the path to the "real" C compiler
                    161:    via the --with-CC option.  On Solaris, the path is probably
                    162:    something like "/opt/SUNWspro/SC4.0/bin/cc".  If you have gcc
                    163:    that will also work.
                    164: 
                    165: Q) When I run configure, it dies with the following error:
                    166:    Fatal Error: config.cache exists from another platform!
                    167:    Please remove it and re-run configure.
                    168: A) configure caches the results of its tests in a file called
                    169:    config.cache to make re-running configure speedy.  However,
                    170:    if you are building sudo for a different platform the results
                    171:    in config.cache will be wrong so you need to remove config.cache.
                    172:    You can do this by "rm config.cache" or "make realclean".
                    173:    Note that "make realclean" will also remove any object files
                    174:    and configure temp files that are laying around as well.
                    175: 
                    176: Q) I built sudo on a Solaris >= 2.6 machine but the resulting binary
                    177:    doesn't work on Solaris <= 2.5.1.  Why?
                    178: A) Starting with Solaris 2.6, snprintf(3) is included in the standard
                    179:    C library.  To build a version of sudo on a >= 2.6 machine that
                    180:    will run on a <= 2.5.1 machine, edit config.h and comment out the lines:
                    181:        #define HAVE_SNPRINTF 1
                    182:        #define HAVE_VSNPRINTF 1
                    183:    and run make.
                    184: 
1.1.1.3 ! misho     185: Q) I built sudo on a Solaris 11 (or higher) machine but the resulting
        !           186:    binary doesn't work older Solaris versions.  Why?
        !           187: 
        !           188: A) Starting with Solaris 11, asprintf(3) is included in the standard
        !           189:    C library.  To build a version of sudo on a Solaris 11 machine that
        !           190:    will run on an older Solaris release, edit config.h and comment out
        !           191:    the lines:
        !           192:        #define HAVE_ASPRINTF 1
        !           193:        #define HAVE_VASPRINTF 1
        !           194:    and run make.
        !           195: 
1.1       misho     196: Q) When I run "visudo" it says "sudoers file busy, try again later."
                    197:    and doesn't do anything.
                    198: A) Someone else is currently editing the sudoers file with visudo.
                    199: 
                    200: Q) When I try to use "cd" with sudo it says "cd: command not found".
                    201: A) "cd" is a shell built-in command, you can't run it as a command
                    202:    since a child process (sudo) cannot affect the current working
                    203:    directory of the parent (your shell).
                    204: 
                    205: Q) When I try to use "cd" with sudo the command completes without
                    206:    errors but nothing happens.
                    207: A) Even though "cd" is a shell built-in command, some operating systems
                    208:    include a /usr/bin/cd command for some reason.  A standalone
                    209:    "cd" command is totally useless since a child process (cd) cannot
                    210:    affect the current working directory of the parent (your shell).
                    211:    Thus, "sudo cd /foo" will start a child process, change the
                    212:    directory and immediately exit without doing anything useful.
                    213: 
                    214: Q) When I run sudo it says I am not allowed to run the command as root
                    215:    but I don't want to run it as root, I want to run it as another user.
                    216:    My sudoers file entry looks like:
                    217:     bob        ALL=(oracle) ALL
                    218: A) The default user sudo tries to run things as is always root, even if
                    219:    the invoking user can only run commands as a single, specific user.
                    220:    This may change in the future but at the present time you have to
                    221:    work around this using the 'runas_default' option in sudoers.
                    222:    For example:
                    223:     Defaults:bob       runas_default=oracle
                    224:    would achieve the desired result for the preceding sudoers fragment.
                    225: 
                    226: Q) When I try to run sudo via ssh, I get the error:
                    227:     sudo: no tty present and no askpass program specified
                    228: A) ssh does not allocate a tty by default when running a remote command.
                    229:    Without a tty, sudo cannot disable echo when prompting for a password.
                    230:    You can use ssh's "-t" option to force it to allocate a tty.
                    231:    Alternately, if you do not mind your password being echoed to the
                    232:    screen, you can use the "visiblepw" sudoers option to allow this.
                    233: 
1.1.1.2   misho     234: Q) When I try to use SSL-enabled LDAP with sudo I get an error:
                    235:     unable to initialize SSL cert and key db: security library: bad database.
                    236:     you must set TLS_CERT in /etc/ldap.conf to use SSL
                    237: A) On systems that use a Mozilla-derived LDAP SDK there must be a
                    238:    certificate database in place to use SSL-encrypted LDAP connections.
                    239:    This file is usually /var/ldap/cert8.db or /etc/ldap/cert8.db.
                    240:    The actual number after "cert" will vary, depending on the version
                    241:    of the LDAP SDK that is being used.  If you do not have a certificate
                    242:    database you can either copy one from a mozilla-derived browser, such
                    243:    as firefox, or create one using the "certutil" command.  You can run
                    244:    "certutil" as follows and press the <return> (or <enter>) key at the
                    245:    password prompt:
                    246:     # certutil -N -d /var/ldap
                    247:     Enter a password which will be used to encrypt your keys.
                    248:     The password should be at least 8 characters long,
                    249:     and should contain at least one non-alphabetic character.
                    250: 
                    251:     Enter new password: <return>
                    252:     Re-enter password: <return>
                    253: 
1.1.1.3 ! misho     254: Q) On HP-UX, when I run command via sudo it displays information
        !           255:    about the last successful login and last authentication failure
        !           256:    for every command.  How can I fix this?
        !           257: A) This output comes from /usr/lib/security/libpam_hpsec.so.1.
        !           258:    To suppress it, add a line like the following to /etc/pam.conf:
        !           259:    sudo session required libpam_hpsec.so.1 bypass_umask bypass_last_login
        !           260: 
        !           261: Q) On HP-UX, the umask setting in sudoers has no effect.
        !           262: A) If your /etc/pam.conf file has the libpam_hpsec.so.1 session module
        !           263:    enabled, you may need to a add line like the following to pam.conf:
        !           264:    sudo session required libpam_hpsec.so.1 bypass_umask
        !           265: 
1.1.1.2   misho     266: Q) When I run sudo on AIX I get the following error:
                    267:     setuidx(ID_EFFECTIVE|ID_REAL|ID_SAVED, ROOT_UID): Operation not permitted.
                    268: A) AIX's Enhanced RBAC is preventing sudo from running.  To fix
                    269:    this, add the following entry to /etc/security/privcmds (adjust
                    270:    the path to sudo as needed) and run the setkst command as root:
                    271: 
                    272:     /usr/local/bin/sudo:
                    273:            accessauths = ALLOW_ALL
                    274:            innateprivs = PV_DAC_GID,PV_DAC_O,PV_DAC_R,PV_DAC_UID,PV_DAC_W,PV_DAC_X,PV_FS_CHOWN,PV_PROC_ENV,PV_PROC_PRIO,PV_PROC_RAC
                    275:            secflags = FSF_EPS
                    276: 
1.1.1.3 ! misho     277: Q) Sudo configures and builds without error but when I run it I get
        !           278:    a Segmentation fault.
        !           279: A) If you are on a Linux system, the first thing to try is to run
        !           280:    configure with the --disable-pie option, then "make clean" and
        !           281:    "make".  If that fixes the problem then your operating system
        !           282:    does not properly support position independent executables.
        !           283:    Please send a message to sudo@sudo.ws with system details such
        !           284:    as the Linux distro, kernel version and CPU architecture.
        !           285: 
1.1.1.2   misho     286: Q) When I run configure I get the following error:
                    287:     dlopen present but libtool doesn't appear to support your platform.
                    288: A) Libtool doesn't know how to support dynamic linking on the operating
                    289:    system you are building for.  If you are cross-compiling, you need to
                    290:    specify the operating system, not just the CPU type.  For example:
                    291:        --host powerpc-unknown-linux
                    292:    instead of just:
                    293:        --host powerpc
                    294: 
1.1       misho     295: Q) How do you pronounce `sudo'?
                    296: A) The official pronunciation is soo-doo (for su "do").  However, an
                    297:    alternate pronunciation, a homophone of "pseudo", is also common.

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